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Privacy Policy & General Policy

Standard Of Living Augmentation (SOLA) recognizes the importance of protecting information we may collect from visitors to our site. Our policy is to use the information we acquire from visitors to our sites for internal purposes only, and we maintain appropriate security measures to keep this information private. Your browser, however, does automatically tell us the type of computer and operating system you are using.  Users can visit the site without revealing any information about them. If one chooses to give us personal information via the Internet for the purposes of correspondence, then it is our intent to let you know how we will use such information.  If users tell us that they do not wish to have this information used as a basis for further contact, we will respect those wishes. We do keep track of the domains from which people visit us. We analyze this data for trends and statistics, and then we discard it. We do not share information web users provided with third parties for commercial purposes.

SOLA takes precautions to keep the user information disclosed to us secure. To prevent unauthorized access, maintain data accuracy, and to ensure the appropriate use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect.  If users have questions about the types of information collected on this web site or would like to request a correction of any information collected, please contact us at [email protected]

Use of Cookies

Certain sections of SOLA’s web site use “cookies” to store user information. A cookie is a small string of text that a web site can send to your browser. A cookie cannot retrieve any other data from your hard drive, pass on computer viruses, or capture your e-mail address. Cookies help us understand which parts of our web sites are the most popular, where our visitors are going, and how long they spend there. We use cookies to analyze traffic patterns so we can improve the site.  Cookies were originally designed to help a web site distinguish a user’s browser as a previous visitor and thus save and remember any preferences that may have been utilized while the user was browsing the site. If you are just browsing cookie identifies only your browser but you do not have to accept the cookie to continue browsing the site. It is possible to set your browser to inform you when a cookie is being placed – then you

have the opportunity to decide whether to accept the cookie


User Agreement

If you have any questions about this User Agreement, contact SOLA if you do not agree with these terms of this User Agreement, you may not use the site.  SOLA  reserves the right to change this User Agreement at any time without notice.

Donor Promise Policy

Standard Of Living Augmentation Donor Pledge Policy

Standard Of Living Augmentation (SOLA) and the staff members of the Development and Community Relations departments subscribe and adhere to the Donor Bill of Rights, Association of Fundraising Professionals’ (AFP) Code of Ethical Principles and Standards of Professional Practice and disclosure about our Storage of Donor Information. Any release of information about a SOLA client, employee, or donor (corporate, private foundation or individual) must be approved by the CEO.  The release of information may include but is not limited to electronic and printed form within or outside SOLA.  Any contact with SOLA donors is to be approved by the CEO prior to making the contact, be it for soliciting a financial contribution, event support or any other purpose.  This includes requests of cash or in-kind donations of goods or services. All donations must be processed through the Community Liaison Department so that proper coordination of solicitations occurs and so that solicitation, tracking and follow-up procedures may be initiated.

Storage of Donor Information

Donor information is stored and managed in the SOLA Community Liaison Department’s database. We permit only authorized employees, who are trained in the proper handling of donor information, to have access to this information. Employees who violate our Donor Pledge will be subject to our normal disciplinary process. This policy is being coordinated in compliance with SOLA’s HIPAA policy that is enforced by SOLA’s HIPAA Privacy Specialist/Environmental and Safety Manager.

The Donor Bill of Rights

The Donor Bill of Rights was created by the American Association of Fund Raising Counsel (AAFRC—now known as the Giving Institute), the Association for Healthcare Philanthropy (AHP), the Association of Fundraising Professionals, and the Council for Advancement and Support of Education (CASE). It has been endorsed by numerous organizations.  Philanthropy is based on voluntary action for the common good. It is a tradition of giving and sharing that is primary to the quality of life. To ensure that philanthropy merits the respect and trust of the general public, and that donors and prospective donors can have full confidence in the nonprofit organizations and causes they are asked to support,

SOLA declares that all donors have these rights:


 To be informed of the organization’s mission, of the way the organization intends to use donated resources, and of its capacity to use donations effectively for their intended purposes


 To be informed of the identity of those serving on the organization’s governing board, and to expect the board to exercise prudent judgment in its stewardship responsibilities

 To have access to the organization’s most recent financial statements

 To be assured their gifts will be used for the purposes for which they were intended

 To receive appropriate acknowledgement and recognitions

 To be assured that information about their donation is handled with respect and with confidentiality to the extent provided by law.


 To expect that all relationships with individuals representing organizations of interest to the donor will be professional in nature.

 To be informed whether those seeking donations are volunteers, employees of the organization or hired solicitors.

 To have the opportunity for their names to be deleted from mailing lists that an organization may intend to share.

 To feel free to ask questions when making a donation and to receive prompt, truthful and forthright answers.


The Association of Fundraising Professionals (AFP) exists to foster the development and growth of fundraising professionals and the profession, to promote high ethical standards in the fundraising profession and to preserve and enhance philanthropy and volunteerism. Members of AFP are motivated by an inner drive to improve the quality of life through the causes they serve. They serve the ideal of philanthropy; are committed to the preservation and enhancement of volunteerism; and hold stewardship of these concepts as the overriding principle of their professional life. They recognize their responsibility to ensure that needed resources are vigorously and ethically sought and that the intent of the donor is honestly fulfilled. To these ends, AFP members embrace certain values that they strive to uphold in performing their responsibilities for generating philanthropic support.

AFP members aspire to:

 practice their profession with integrity, honesty, truthfulness and adherence to the absolute obligation to safeguard the public trust

 act according to the highest standards and visions of their organization, profession and conscience; put philanthropic mission above personal gain

 Inspire others through their own sense of dedication and high purpose

 improve their professional knowledge and skills, so that their performance will better serve others;


 Demonstrate concern for the interests and well being of individuals affected by their actions;


    1. value the privacy, freedom of choice and interests of all those affected by their actions; foster cultural diversity and pluralistic values, and treat all people with dignity and respect;


    1. affirm, through personal giving, a commitment to philanthropy and its role in society;


    1. adhere to the spirit as well as the letter of all applicable laws and regulations;


    1. advocate within their organizations, adherence to all applicable laws and regulations;


    1. avoid even the appearance of any criminal offense or professional misconduct;


    1. bring credit to the fundraising profession by their public demeanor;


    1. encourage colleagues to embrace and practice these ethical principles and standards of


    1. professional practice; and be aware of the codes of ethics promulgated by other professional organizations that serve philanthropy.

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